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FAQ

IS THE MIDWAY STRICTLY 21 AND OVER?

EVERYONE IS INVITED TO VISIT THE GALLERY AND OUR ONSITE CAFÉ, MADAM ZOLA’S FORTUNE. PERFORMANCES AT MIDWAY ARE OFTEN 21+. PLEASE CHECK THE EVENT LISTING FOR ANY AGE RESTRICTION.

WHAT FORMS OF ID ARE ACCEPTED?

WE REQUIRE A VALID GOVERNMENT-ISSUED PHOTO ID FOR ENTRANCE. PHOTOCOPIES, EXPIRED LICENSES, AND BIRTH CERTIFICATES WILL NOT BE ACCEPTED.

WHAT ARE THE DIFFERENCES IN GA TICKET TIERS?

GENERAL ADMISSION TICKET TIERS ARE BASED ON AVAILABILITY, AND DO NOT DESIGNATE A FLOOR AREA OF THE VENUE. CHECK TIER DESCRIPTIONS ON THE EVENT PAGE FOR MORE INFORMATION.

IS THERE A DRESS CODE?

THERE IS NO DRESS CODE.

DOES THE MIDWAY ACCEPT CREDIT CARDS?

YES, WE ACCEPT CARD/TAP-TO-PAY AND CASH. THERE ARE MULTIPLE ATMS ONSITE.

IS PARKING AVAILABLE? DO YOU HAVE BIKE STORAGE?

THERE IS STREET PARKING IN THE NEIGHBORHOOD. UNFORTUNATELY THERE ARE NO BIKE RACKS AVAILABLE ON-SITE.

FOR BLOCK PARTIES, WE HIGHLY RECOMMEND USING RIDESHARE APPS TO TRAVEL TO AND FROM THE VENUE. PARKING AROUND THE VENUE WILL BE EXTREMELY LIMITED.

IS THE MIDWAY ACCESSIBLE VIA PUBLIC TRANSPORTATION?

YES. THE T MUNI METRO LINE STOPS AT 3RD STREET & MARIN STREET WHICH IS TWO BLOCKS FROM THE VENUE.

• THE 15 BAYVIEW BUS ALSO USES THE SAME STOP.
• THE 48 QUINTARA BUS STOPS A 10-MINUTE WALK AWAY AT PENNSYLVANIA AVENUE & 25TH STREET.
• THE 19 POLK BUS STOPS A 10-MINUTE WALK AWAY AT EVANS AVENUE & 3RD STREET.
• THE 10 TOWNSEND BUS STOPS A 15-MINUTE WALK AWAY AT 25TH STREET & DAKOTA STREET.

THE 22ND STREET CALTRAIN STATION IS A 4 MINUTE DRIVE TO THE VENUE.

DO YOU HAVE A COAT CHECK?

YES, COAT CHECK IS AVAILABLE FOR MOST EVENTS AND IS CASH ONLY. YOU CAN CHECK COATS, BAGS, MERCH, ETC.

WHAT AM I ALLOWED TO BRING TO THE VENUE?

OUTSIDE FOOD AND BEVERAGE, FLOW PROPS, AND WEAPONS OF ANY KIND ARE NOT ALLOWED, BUT OTHER ITEMS ARE PERMITTED. VAPES ARE ALLOWED OUTSIDE. ALL BAGS WILL BE SEARCHED ON ARRIVAL.

IS THE MIDWAY HANDICAP/ADA ACCESSIBLE?

YES, THE VENUE IS ADA ACCESSIBLE. WE DO NOT PROVIDE ASL INTERPRETERS. FOR SPECIFIC ADA REQUESTS, PLEASE US OUR CONTACT PAGE TO SEND US A MESSAGE.

DO YOU SELL FOOD? CAN I BRING OUTSIDE FOOD AND BEVERAGE?

YES, WE DO SELL FOOD. OUR ONSITE CAFÉ, MADAM ZOLA’S FORTUNE, IS NORMALLY OPEN MONDAY – FRIDAY FROM 10:00 A.M. – 3:00 P.M. AS WELL AS DURING MOST EVENING EVENTS. READ MORE ABOUT OUR CAFÉ AND SEE THE LATEST MENU HERE.

 

PLEASE NOTE: YOU CAN NOT BRING OUTSIDE FOOD AND BEVERAGES DURING EVENTS. YOU ARE ALLOWED TO BRING EMPTY WATER BOTTLES AND HYDRATION PACKS THAT CAN BE REFILLED INSIDE AT ONE OF OUR WATER REFILL STATIONS LOCATED NEXT TO EACH BAR END IN THE MAIN ROOM.

WHAT ARE THE GALLERY HOURS?

THE MIDWAY GALLERY HOURS ARE 10:00 A.M. – 3:00 P.M. MONDAY THROUGH FRIDAY.

PRIVATE APPOINTMENTS CAN ALSO BE MADE BY EMAILING: [email protected]

WHAT ARE THE MUSIC PERFORMANCE HOURS?

HOURS VARY BY EVENT. PLEASE CHECK THE EVENT LISTING FOR SPECIFIC START TIMES HERE.

DO YOU HAVE A LOST AND FOUND?

HEAD TO OUR CONTACT PAGE AND SEND US A MESSAGE WITH THE NAME OF THE EVENT YOU ATTENDED AND A DESCRIPTION OF THE ITEM. WE’LL DO OUR BEST TO FIND IT.

DO YOU HAVE A BOX OFFICE?

NO, WE DO NOT HAVE A BOX OFFICE. THOUGH SOME EVENTS MIGHT HAVE WALK-UP TICKET SALES AT THE DOOR, WE HIGHLY ENCOURAGE PURCHASING TICKETS ONLINE IN ADVANCE TO GUARANTEE ENTRY AS MOST SHOWS SELL OUT.

CAN I RENT A ROOM IN THE VENUE FOR A PARTY?

YES! FOR ARTISTS AND PROMOTERS LOOKING TO CAPTIVATE AUDIENCES,
CONNECT WITH US BY SENDING A MESSAGE FOR PERFORMANCE RENTALS ON OUR CONTACT PAGE.

FOR ENTERPRISES AIMING TO ELEVATE THEIR CORPORATE EVENTS,
OUR CORPORATE BOOKINGS PAGE AWAITS WITH MORE DETAILS TO SEAMLESSLY BRING YOUR VISION TO LIFE.

I PURCHASED A TICKET AND AM NOW UNABLE TO ATTEND, CAN I GET A REFUND?

NO, ALL TICKETS ARE FINAL SALE AND CANNOT BE EXCHANGED OR REFUNDED.

IN THE CASE OF AN EVENT CANCELLATION WITHOUT A RESCHEDULED DATE, A FULL REFUND WILL BE AUTOMATICALLY ISSUED TO EACH PATRON ON THE CREDIT CARD USED TO PURCHASE. BY PURCHASING A TICKET TO AN EVENT, YOU AGREE TO THIS PURCHASE POLICY. BEFORE PURCHASING YOUR TICKETS, WE URGE YOU TO CONFIRM THE TITLE, TIME AND LOCATION OF THE EVENT.

I PURCHASED A TICKET FROM A THIRD-PARTY AND HAVE ISSUES

ANY TICKETS THAT ARE SUSPECTED OF BEING PURCHASED FOR THE EXPRESSED PURPOSE OF RE-SELLING CAN BE CANCELED WITHOUT A REFUND AT THE DISCRETION OF THE MIDWAY. IF YOU PURCHASED FROM A THIRD PARTY, WE CANNOT ALWAYS VERIFY YOUR TICKETS ARE VALID NOR HELP YOU IF YOUR TICKET DOES NOT SCAN, IS FAKE, ETC.

WHEN YOU PURCHASE FROM A THIRD PARTY, YOU DO SO AT YOUR OWN RISK.

THE VENUE IS ADA ACCESSIBLE. WE DO NOT PROVIDE ASL INTERPRETERS AT EVENTS. FOR SPECIFIC ADA REQUESTS, PLEASE USE OUR CONTACT PAGE TO SEND US A MESSAGE.